Privacy Policy

Deluge Productions ("we," "us," or "our") respects your privacy. This policy explains what information we collect through our website at delugeproductions.com, how we use it, and the choices you have. We keep this simple because our data practices are simple.

Information we collect

We only collect the information you choose to give us. When you fill out our "Plan My Production" or rental quote forms, we collect the details you enter — which may include your name, company, email address, phone number, event dates, venue or location, production type, and any project details you describe. We do not require you to create an account, and we do not collect payment information through this website.

How we use your information

We use the information you provide for one purpose: to respond to your inquiry and prepare a plan, quote, or answer for your project. A member of our team reads it and gets back to you. We may keep a copy of your inquiry in our email and records so we can follow up and serve you over the course of a project.

We do not sell your information

We do not sell, rent, or trade your personal information to anyone. We do not use it for advertising. We only share it with the service providers that make our website and email work — for example, our web host and email provider — and only as needed to deliver your message to us. We may also disclose information if required by law.

Cookies and analytics

This website does not use advertising or tracking cookies. If we add privacy-friendly analytics in the future to understand how many people visit our pages, we will update this policy to say so, and any such analytics will be limited to aggregate, non-identifying traffic information.

Security and retention

Your inquiry is transmitted to us over an encrypted connection and delivered to our business email. We keep inquiries for as long as needed to respond to you and to maintain our normal business records. No method of transmission or storage is perfectly secure, but we take reasonable steps to protect the information you share.

Your choices

You can ask us what information we have about you, ask us to correct it, or ask us to delete it. Just email info@delugeproductions.com and we will take care of it. Because our forms are optional, you can also simply choose not to submit information and contact us by phone instead.

Children

Our website and services are directed to businesses and event organizers, not to children, and we do not knowingly collect information from anyone under 16.

Changes to this policy

If we change how we handle information, we will update this page and revise the "last updated" date above.

Contact us

Questions about this policy or your information? Reach us any time:

Deluge Productions
Orlando, Florida
Phone: (407) 376-1715
Email: info@delugeproductions.com